Business Name: Girl From KL Studio

Business Registration No: 202503159580

Contact Email: [email protected]

1. Service Overview

Girl From KL Studio provides digital content creation services, specifically short-form videos and mobile-first visuals for brands in different sectors. All services are digital and made to order.

2. Project Booking & Timelines

• Projects must be booked at least 3 business days in advance.
• Booking confirmation is subject to availability and will be confirmed via email.
• Standard delivery timelines vary by package (typically 7–14 working days from shoot or script approval).
• Projects requiring faster turnaround may incur a rush fee.

3. Cancellation Policy

• You may cancel your project up to 48 hours before the agreed start date with no charge.
• Cancellations made within 48 hours of scheduled start may incur a 25% administrative fee.
• If production has already begun, the project is non-refundable.

4. Refund & Dispute Policy

Due to the nature of custom digital services, no refunds will be issued once pre-production (scriptwriting, scheduling, or filming) has started.